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Firefox 3.5.11 won't launch after I upgraded to MSOffice 2007

mario.arnaldo
mario.arnaldo
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I have enjoyed using Mozilla for 3+ years on my Vaio w/1GB Ram, WinXP SP3, and McAfee. I can launch Mozilla in SafeMode, but it will crash when I try to save my bookmarks.

I have enjoyed using Mozilla for 3+ years on my Vaio w/1GB Ram, WinXP SP3, and McAfee. I can launch Mozilla in SafeMode, but it will crash when I try to save my bookmarks.

All Replies (2)

Moses
Moses
  • Moderator
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Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

mario.arnaldo
mario.arnaldo Question owner
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My Mozilla will only open in SafeMode. When I type about:crashes in the address, the reply says "No crash reports have been submitted".

I am tempted to uninstall Mozilla and start from scratch. While I was able to save my bookmarks to an html format, I am more concerned with re-structuring the large array of tabs and sub-tabs under Organize Bookmarks.

Do you have an alternate solution or recommendation?

Mario on 08/24/10