Crashes all the time!!! Help please! Mostly when I'm on facebook or youtube

5 replies
3 have this problem
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Last reply by the-edmeister

13 years ago

6/27/10, 11:09 AM

My firefox has been crashing a ton lately. Mainly when I'm trying to upload pictures on facebook, but sometimes it happens while on youtube listening to music. Help!!

Troubleshooting information

hang | mozilla::plugins::PPluginModuleParent::CallPPluginInstanceConstructor(mozilla::plugins::PPluginInstanceParent*, nsCString const&, unsigned short const&, nsTArray const&, nsTArray const&, short*)

My firefox has been crashing a ton lately. Mainly when I'm trying to upload pictures on facebook, but sometimes it happens while on youtube listening to music. Help!! == Troubleshooting information == hang | mozilla::plugins::PPluginModuleParent::CallPPluginInstanceConstructor(mozilla::plugins::PPluginInstanceParent*, nsCString const&, unsigned short const&, nsTArray const&, nsTArray const&, short*)

Answer 1 · 2010-06-27 11:09:44

the-edmeister

Moderator

6/27/10, 11:44 AM

If you are using Firefox 3.6 see this:

https://support.mozilla.com/en-US/kb/Firefox+crashes#Getting_the_most_accurate_help_with_your_Firefox_crash

Type about:crashes in the URL bar and hit Enter. Click the hyperlinks to bring up the Crash Report pages and copy'n'paste the URL of each of those reports into the message box here. We'll see if we can help you figure out what is causing those crashes to happen.