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My firefox has stopped working with my comcast email. It is loading fine on safari but it is no longer loading my email in a timely manner. Comcast says it is a firefox problem. They suggest I uninstall and reinstall firefox. Do I just drag everything to

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My firefox has stopped working with my comcast email. It is loading fine on safari but it is no longer loading my email in a timely manner on firefox. Comcast says it is a firefox problem. They suggest I uninstall and reinstall firefox. Do I just drag everything to the trash and download a new version? in English

URL of affected sites

http://

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

My firefox has stopped working with my comcast email. It is loading fine on safari but it is no longer loading my email in a timely manner on firefox. Comcast says it is a firefox problem. They suggest I uninstall and reinstall firefox. Do I just drag everything to the trash and download a new version? in English == URL of affected sites == http:// == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_4_11; en) AppleWebKit/531.22.7 (KHTML, like Gecko) Version/4.0.5 Safari/531.22.7

More Information

none?

asadotzler 3 solutions 17 answers

Yes, you can simply drag your Firefox package to the trash and then get a new one from Mozilla at http://mozilla.com

If after installing the new one, you still have problems, you may want to try a new Firefox "profile" Instructions for that can be found here Profile Manager - Create, remove, or switch Firefox profiles

Yes, you can simply drag your Firefox package to the trash and then get a new one from Mozilla at http://mozilla.com If after installing the new one, you still have problems, you may want to try a new Firefox "profile" Instructions for that can be found here [[Managing profiles]]
cor-el
  • Top 10 Contributor
  • Moderator
17533 solutions 158534 answers

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Troubleshoot Firefox issues using Safe Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

"Clear the Cache": Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now" "Remove the Cookies" from sites that cause problems: Firefox > Preferences > Privacy > Cookies: "Show Cookies" Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]