Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Using FileLink

  • 1 reply
  • 0 have this problem
  • 18 views
  • Last reply by christ1

more options

I have an email message describing issues with an installation to send to the installer. It has eleven attachments. It's saved in the Drafts folder. Obviously it's too large to send in this state so I've investigated what services are available. I used WeTransfer in the past but this seems to limit the message size. I installed FileLink using the default service. The message now has a Thunderbird Send button on the menu bar (next to the Attach button) but clicking it does nothing. I don't want to use the Attach button though since all the files are already attached. Clicked Send and saw the usual warnings about the message size being way too large for the server. Wondered how FileLink will work. Read the FileLink help again and decided to detach everything and attach them again using Attach > FileLink > Thunderbird Send. I navigate to the folder of interest and select the first group of four photos. A panel is displayed for one of files containing Info, Options and Donate buttons, with Download limit and Time limit drop-down lists. Two "Make sure it is less than ..." statements point me to the Send service provider. I don't know how to get there though so I populate with numbers, which turn out to be too high when I click encrypt and upload, and an error box is shown. 1 download and 3 days seems to work. Sending this message on a Friday is probably not the best idea as nothing is expected to happen before Monday and 3 days is too tight. I could be resending the message next week. I add the next batch of files and another panel pops up for one of them, and I duly respond. Presumably the others are ok? Attachments at the bottom of the message window have 'working' roundels by them so I put the laptop on one side to let them do their thing while I sip my tea. Refreshments over and back to TB. Still in progress but while changing between windows I notice more panels are lurking, one for each attachment, which was unexpected. Making the same choices for each attachment is a bind (excuse the pun). Nine files are uploaded and two smaller screenshots remain as regular attachments. I check over the download URLs embedded in the message. I modify the message content accordingly and send it.

I would value step-by-step instructions for this process. It's one that I do infrequently so I can't remember what I did before! Must be my age.

Any suggestions gratefully received. The workflow above may be incomplete but it's what I recall.

Richard

I have an email message describing issues with an installation to send to the installer. It has eleven attachments. It's saved in the Drafts folder. Obviously it's too large to send in this state so I've investigated what services are available. I used WeTransfer in the past but this seems to limit the message size. I installed FileLink using the default service. The message now has a Thunderbird Send button on the menu bar (next to the Attach button) but clicking it does nothing. I don't want to use the Attach button though since all the files are already attached. Clicked Send and saw the usual warnings about the message size being way too large for the server. Wondered how FileLink will work. Read the FileLink help again and decided to detach everything and attach them again using Attach > FileLink > Thunderbird Send. I navigate to the folder of interest and select the first group of four photos. A panel is displayed for one of files containing Info, Options and Donate buttons, with Download limit and Time limit drop-down lists. Two "Make sure it is less than ..." statements point me to the Send service provider. I don't know how to get there though so I populate with numbers, which turn out to be too high when I click encrypt and upload, and an error box is shown. 1 download and 3 days seems to work. Sending this message on a Friday is probably not the best idea as nothing is expected to happen before Monday and 3 days is too tight. I could be resending the message next week. I add the next batch of files and another panel pops up for one of them, and I duly respond. Presumably the others are ok? Attachments at the bottom of the message window have 'working' roundels by them so I put the laptop on one side to let them do their thing while I sip my tea. Refreshments over and back to TB. Still in progress but while changing between windows I notice more panels are lurking, one for each attachment, which was unexpected. Making the same choices for each attachment is a bind (excuse the pun). Nine files are uploaded and two smaller screenshots remain as regular attachments. I check over the download URLs embedded in the message. I modify the message content accordingly and send it. I would value step-by-step instructions for this process. It's one that I do infrequently so I can't remember what I did before! Must be my age. Any suggestions gratefully received. The workflow above may be incomplete but it's what I recall. Richard

All Replies (1)

more options
I installed FileLink using the default service.

FileLink is a feature built into Thunderbird, you cannot install it. To use this feature, you need to install one of the Filelink provider add-ons first. https://support.mozilla.org/en-US/kb/filelink-large-attachments

Presumably you did install the FileLink provider for Send. I don't see how any FileLink provider add-on can be Default. There is none, unless you deliberately install one.

The issues you describe are primarily related to the FileLink provider for Send. I'm not using Send, so I can't help with any specific instructions for it. See if the support article linked above provides any more clues. Alternatively you can try a different FileLink provider add-on. Dropbox works for me. There are also a few more available on SUMO. https://addons.thunderbird.net

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.