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Reset ALL advanced configurations

  • 1 reply
  • 1 has this problem
  • 8 views
  • Last reply by NoahSUMO

Rachael Poulin
Rachael Poulin
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I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

I was trying to resolve a graphics issue with Firefox and Webgl2 on a specific website, so I used a recommended solution in advanced settings, which just spread the problem to other websites. I wasn't really sure what to do at this point, so I tried to just reset all the modified settings to attempt to get back to the first download settings. However, I was unable to do this and now Firefox can't load any pages, even when I've deleted the browser and redownloaded it. How can I get a completely fresh download, or even can I? I'm not tech savvy and extremely frustrated at this point.

All Replies (1)

NoahSUMO
NoahSUMO
  • Top 25 Contributor
  • Moderator
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Do you remember which solution you used in the Advanced Settings area? I'd like to see if I can reproduce the problem.

But to get you back to a normal Firefox, you can download a fresh copy from here: https://www.mozilla.org/en-US/firefox/all/

And you also might need to create a new Firefox profile that is undamaged, as Firefox is programmed to use the default profile even if you uninstalled it.

See this article: Profile Manager - Create, remove or switch Firefox profiles https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_create-remove-or-rename-a-profile

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