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microsoft online

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  • 1 has this problem
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  • Last reply by zeroknight

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I have the free microsoft 365 online but when I want to start a new document it gives me this error and I do not know how to fix it and make them both work.

Please help

I have the free microsoft 365 online but when I want to start a new document it gives me this error and I do not know how to fix it and make them both work. Please help
Attached screenshots

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We have created the document, but it cannot be opened due to a pop-up blocker. Go to the browser settings and allow pop-ups for Microsoft365.

Does it still happen in Troubleshoot Mode?