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Cant sign in to account, says "Valid Email Required" even though it is the correct email

  • 6 replies
  • 0 have this problem
  • 8 views
  • Last reply by Terry

dadicim430
dadicim430
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I am signed in with this email on another computer. The only idea I have is firefox is rejecting the email format before even checking the email.

Please help, thanks.

I am signed in with this email on another computer. The only idea I have is firefox is rejecting the email format before even checking the email. Please help, thanks.

All Replies (6)

Dropa
Dropa
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There's nothing any user on here can help with locked or lost password or lost email accounts that is up to the user to find out what happened to their Email account that they can't get password reset.

Terry
Terry
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What is the "email format" (without giving the user name - e.g XXXX@ ...)?

You could try https://accounts.firefox.com/signin

dadicim430
dadicim430 Question owner
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it is @anonaddy.me

Terry
Terry
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I suppose 'me' is the country code for Montenegro. The address lacks a top level domain, e.g. co, com, net, org. It is possible, apparently, to open a support ticket on Firefox accounts but I haven't been able to find out how.

Terry
Terry
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A top level domain may no longer be necessary.

Terry
Terry
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Try the following sign in site (remove the blank space).

https://accounts.firefox. com/signin