Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Add on page page

  • 1 reply
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

more options

Hello,

When I'm trying to open the add-on and option in a new tap it give me a blank page can you please tell me how to fix that?

Thanks. Islam.

Hello, When I'm trying to open the add-on and option in a new tap it give me a blank page can you please tell me how to fix that? Thanks. Islam.

All Replies (1)

more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window