Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Cannot Load discounttire.com

  • 2 replies
  • 0 have this problem
  • 15 views
  • Last reply by cor-el

waynebattey
waynebattey
more options

Firefox, This website discounttire.com seems to be the only site I cannot load. I tried it another browser and it worked fine. I have also tried clearing the DNS cache, resetting my firewall and turning off all my extensions. I don't remember what else I have tried as I can't remember everything. I am also using FF 114.0.2 and the free Avast antivirus. Please let me know what I can do to try and fix this issue. It's not that big a deal as I can use another browser, it just bothers me when things don't work right and I can't figure out how to fix them. Your help will be greatly appreciated.

Thanks,

Wayne Battey

Firefox, This website discounttire.com seems to be the only site I cannot load. I tried it another browser and it worked fine. I have also tried clearing the DNS cache, resetting my firewall and turning off all my extensions. I don't remember what else I have tried as I can't remember everything. I am also using FF 114.0.2 and the free Avast antivirus. Please let me know what I can do to try and fix this issue. It's not that big a deal as I can use another browser, it just bothers me when things don't work right and I can't figure out how to fix them. Your help will be greatly appreciated. Thanks, Wayne Battey

All Replies (2)

Medhasree Suram
Medhasree Suram
more options

Hi Wayne,

I'm sorry to hear that you're experiencing difficulties loading discounttire.com in Firefox. I understand how frustrating it can be when a specific website doesn't work as expected. Let's try a few troubleshooting steps to resolve the issue:

Clear cache and cookies: Go to Firefox Options > Privacy & Security > Cookies and Site Data. Click on "Clear Data" and select both options to clear cookies and cached web content. Then restart Firefox and try accessing discounttire.com again.

Disable security software temporarily: Sometimes, antivirus or firewall settings can interfere with website loading. Temporarily disable your Avast antivirus and try accessing discounttire.com to see if it resolves the issue.

Refresh Firefox: This will reset Firefox to its default settings while keeping your important data intact. To do this, go to Firefox Options > Help > Troubleshooting Information. Click on the "Refresh Firefox" button and confirm the action. Restart Firefox and check if the website loads correctly.

If none of the above steps help, it might be useful to gather additional information to understand the issue better. Please provide the following details when replying:

Are you encountering any error messages when trying to access discounttire.com? Does the issue occur with other browsers on your system? Are there any specific network settings or proxies set up on your computer? Have you made any recent changes or updates to your operating system or Firefox? With this information, I'll be able to assist you further in troubleshooting the issue and finding a solution.

Best regards,

Suram Firefox Support Volunteer

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Does this link work?

See also this thread: