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New Password

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I have switched to Beta and can't remember old password. How do I create new password when the system refuses everyone in-putted. I have retrieved my contacts and messages but I cannot send or receive messages without a password.

I have switched to Beta and can't remember old password. How do I create new password when the system refuses everyone in-putted. I have retrieved my contacts and messages but I cannot send or receive messages without a password.

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Is it the "Primary Password" that you need, to unlock an account password you had previously saved, or the email account password itself that you need?

Ref. Protect your Thunderbird passwords with a Primary Password