Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

hmmm for some reason we could not install Firefox

  • 4 replies
  • 0 have this problem
  • 18 views
  • Last reply by James

qamar0s
qamar0s
more options

hi there,

I'm having problem downloading Firefox browsers onto my Windows 7.

I'm constantly getting this message

Hmmm...For some reason we could not install Firefox.

Please help, two days have gone and still this problem hangs on....

Many thanks Q

hi there, I'm having problem downloading Firefox browsers onto my Windows 7. I'm constantly getting this message Hmmm...For some reason we could not install Firefox. Please help, two days have gone and still this problem hangs on.... Many thanks Q

All Replies (4)

Justmytech
Justmytech
more options

Upgrade to windows 10

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

What security software are you running? At what point are you getting the message? Where are you downloading from ? https://www.mozilla.org/en-US/firefox/all/#product-desktop-release Are trying to upgrade via Help and then About Firefox from within an older version? Walk us through the steps please.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Current Firefox release on the Mozilla server:

James
James
  • Top 25 Contributor
  • Moderator
more options

Justmytech said
Upgrade to windows 10

The Firefox web browser still supports Windows 7, 8, 8.1 at least until Fx 115.0 as this is the next Release the ESR will be based on.