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Firefox Crashing/Not Responding

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

PatTra
PatTra
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For a number of days now my Firefox Browser has been stopping/freezing whatever you want to call it, mostly accompanied with banner at top of screen stating that "Mozilla Firefox Unresponsive". It has been happening constantly (every few minutes for a few days now), but unlike in the past I have NOT gotten any of the "Mozilla Crash Report" boxes to send. First, whats happening with Firefox that it keeps crashing so much? Second, why have I not been receiving any Mozilla Crash Reports to send?

I would appreciate a reply soon as it's come to the point I may have to switch to another browser to stop the constant disruptions while using my computer.

Thanking you in Advance Patti Tray

For a number of days now my Firefox Browser has been stopping/freezing whatever you want to call it, mostly accompanied with banner at top of screen stating that "Mozilla Firefox Unresponsive". It has been happening constantly (every few minutes for a few days now), but unlike in the past I have NOT gotten any of the "Mozilla Crash Report" boxes to send. First, whats happening with Firefox that it keeps crashing so much? Second, why have I not been receiving any Mozilla Crash Reports to send? I would appreciate a reply soon as it's come to the point I may have to switch to another browser to stop the constant disruptions while using my computer. Thanking you in Advance Patti Tray

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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Did you try to wait a few minutes to see if Firefox gets responsive again ?

You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works, you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.