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Fonts don't render properly on Windows, but look fine in other browsers and Firefox Mac

  • 1 reply
  • 1 has this problem
  • 7 views
  • Last reply by rgelb

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Site: https://test-jwweb2.jwisgs.com:81/

Click on the Preferred Location dropdown with Firefox for Windows. You get the following.

Now do the same thing with Edge/Chrome on Windows or Firefox for Mac. You get this.

The font being used is Adobe ProximaNova-Reglar. Why is this happening and what can I do to fix it.

Site: https://test-jwweb2.jwisgs.com:81/ Click on the Preferred Location dropdown with Firefox for Windows. You get the [https://i.imgur.com/8Oo3kEU.png following]. Now do the same thing with Edge/Chrome on Windows or Firefox for Mac. You get [https://i.imgur.com/5usA6ER.png this]. The font being used is Adobe ProximaNova-Reglar. Why is this happening and what can I do to fix it.

All Replies (1)

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@Dropa. That was an image, not a link. Here is the entire screenshot of Firefox in Windows (https://i.imgur.com/kiKFnEx.png) and Firefox for Mac (https://i.imgur.com/RBSIg8A.png).

Note how the fonts are broken in Windows, but show up fine on the Mac.

Here is the same screenshot taken from Chrome on Windows (https://i.imgur.com/4snZTh1.png). Fonts also look reasonably well.

They are only broken on FF in Windows.