Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Remove Duplicates add-on not working v. 102.5.0 (32-bit)

  • 1 reply
  • 0 have this problem
  • 16 views
  • Last reply by david

fastener
fastener
more options

Found a few Email folders with duplicates (some in sub-folders) going back a long time. Just downloaded the add-on, restarted Thunderbird & ran the program. ONLY A FEW duplicates were found & copied to "Trash". Running the add-on again results in "No Duplicates found!" message.

Restarted Thunderbird & ran add-on again. Same result. Restarted Thunderbird, compacted files & ran add-on again. Same result. Restarted Thunderbird, ran "Repair Folder" to the folder with duplicates & ran add-on again. Same result.

What am I missing? Does the add-on need updating ???

TIA GaTech76

Found a few Email folders with duplicates (some in sub-folders) going back a long time. Just downloaded the add-on, restarted Thunderbird & ran the program. ONLY A FEW duplicates were found & copied to "Trash". Running the add-on again results in "No Duplicates found!" message. Restarted Thunderbird & ran add-on again. Same result. Restarted Thunderbird, compacted files & ran add-on again. Same result. Restarted Thunderbird, ran "Repair Folder" to the folder with duplicates & ran add-on again. Same result. What am I missing? Does the add-on need updating ??? TIA GaTech76

All Replies (1)

david
david
  • Top 10 Contributor
more options

For addon problems, I suggest you write to the author.