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Thunderbird 68.12.1 got crashed after updating the Mac OS 13

  • 2 replies
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  • 7 views
  • Last reply by Wayne Mery

heshan.dissanayaka
heshan.dissanayaka
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i have been using 68.12.1 version on my Mac but after updating the MAC OC 13 Thunderbird got crashed & now i can not use my emails Looking forward a prompt solution for this as all my email was there & i van not view anything

i have been using 68.12.1 version on my Mac but after updating the MAC OC 13 Thunderbird got crashed & now i can not use my emails Looking forward a prompt solution for this as all my email was there & i van not view anything

All Replies (2)

heshan.dissanayaka
heshan.dissanayaka Question owner
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AdapterDeviceID: 0x6810 AdapterVendorID: 0x1002 BuildID: 20200929010218 ContentSandboxCapable: 1 ContentSandboxLevel: 1 CrashTime: 1666687424 Email: EventLoopNestingLevel: 1 FramePoisonBase: 9223372036600930304 FramePoisonSize: 4096 InstallTime: 1666676448 Notes: FP(D00-L1100-W00000000-T000) WR? WR- OMTP? OMTP+4 ProductID: {3550f703-e582-4d05-9a08-453d09bdfdc6} ProductName: Thunderbird ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 3 StartupCrash: 0 StartupTime: 1666687424 ThreadIdNameMapping: 6:"Gecko_IOThread",7:"JS Watchdog",9:"JS Helper",8:"JS Helper",10:"JS Helper",11:"JS Helper",15:"JS Helper",12:"JS Helper",13:"JS Helper",14:"JS Helper",16:"Socket Thread",18:"Timer",19:"Cache2 I/O",20:"Cookie",22:"GMPThread",23:"Worker Launcher",24:"StreamTrans #2",25:"IPDL Background",26:"Compositor",27:"ImgDecoder #1",28:"ImageIO",31:"DOM Worker",31:"StreamTrans #3",34:"StreamTrans #6",34:"StreamTrans #9",35:"StreamTrans #10",37:"DataStorage",38:"mozStorage #1",36:"StyleThread#0",38:"StyleThread#2",37:"StyleThread#1",40:"StyleThread#4",39:"StyleThread#3",41:"StyleThread#5", Throttleable: 1 UptimeTS: .673 Vendor: Version: 68.12.1 useragent_locale: en-GB

This report also contains technical information about the state of the application when it crashed.

Wayne Mery
Wayne Mery
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Please visit Help > Troubleshooting Info and find crash IDs. Please paste the crash IDs here as text (not screen shot) Thanks