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Problems by using Kicktipp

  • 3 replies
  • 0 have this problem
  • 6 views
  • Last reply by or_mail

or_mail
or_mail
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Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution?

Thanks for information.

Greetings o

Hi FireFox Team, When I open the websote kipp tip.de, the page does not react to button clicks. In other browsers, this works without any problems. Is there a solution? Thanks for information. Greetings o

All Replies (3)

or_mail
or_mail Question owner
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Hi, Sorry for the late reply. That was a good tip. It works in private mode. Many Thanks. But what can you change so that it also works in the "normal" mode?

Thanks for more information.

Greetings o

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block content (Adblock Plus, NoScript, DuckDuckGo PE, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block content.

Firefox shows a purple shield instead of a gray shield at the left end of the location/address bar in case Enhanced Tracking Protection is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console for relevant-looking messages about blocked content.

You can try these steps in case of issues with webpages:

You can reload webpage(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Settings).

"Remove the Cookies" for websites that cause problems:

  • Settings -> Privacy & Security
    Cookies and Site Data: "Manage Data"

"Clear the Cache":

  • Settings -> Privacy & Security
    Cookies and Site Data -> Clear Data -> [X] Cached Web Content -> Clear

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window
or_mail
or_mail Question owner
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Hello Dropa, hello Cor-El. Thank you very much for your Informations. Yes, it was an Addon. Apparently this was changed because I had always installed it. After a reinstallation of Firefox and the Addons I used, I got this Mistake. I have now adjusted the Addon and it works again. Many thanks for the Support. Greetings from Germany, O