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ForeFox does not recognize passcode generated by SAP authenticator app on my mobile device. Can use same passcode to login to same SAP site using other browsers like Chrome and Microsoft Edge.

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saswati.bhattacharjee
saswati.bhattacharjee
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Get the error - "Wrong passcode; enter the passcode" again while trying to login to SAP SuccessFactors provisioning when I key in passcode generated by SAP 2 factor authenticator app on my phone. Do not face this problem with Chrome or Edge.

Interestingly, I do not get the same error when I use FireFox in a new In private window. It then allows me to login using same passcode. So I do not face the issue in FireFox using In Private Window.

Get the error - "Wrong passcode; enter the passcode" again while trying to login to SAP SuccessFactors provisioning when I key in passcode generated by SAP 2 factor authenticator app on my phone. Do not face this problem with Chrome or Edge. Interestingly, I do not get the same error when I use FireFox in a new In private window. It then allows me to login using same passcode. So I do not face the issue in FireFox using In Private Window.