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Beta version installed by mistake

  • 3 replies
  • 1 has this problem
  • 9 views
  • Last reply by Matt

Robbie
Robbie
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My grandson upgraded to the beta path (102.0b5) with out fully understanding that this is pre-release versions. How can I retun back to normal released versions of Thunderbird? I'm not sure what to do. I'm 71 and not so computer savvy and it turns out that my grandson is NOT as savvy as he thought.

My grandson upgraded to the beta path (102.0b5) with out fully understanding that this is pre-release versions. How can I retun back to normal released versions of Thunderbird? I'm not sure what to do. I'm 71 and not so computer savvy and it turns out that my grandson is NOT as savvy as he thought.

All Replies (3)

david
david
  • Top 10 Contributor
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There may be a more technical solution, as I'm no expert on some technical nuances, but I do have a suggestion: ver 102 is expected sometime this month. You could wait until 102 is released and download and install over the beta. Be sure to make a full backup of the profile, just for safety.

Robbie
Robbie Question owner
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Thank you David but that doesn't solve my current problem. My email crashes now, often 1 or more times per day. My messages are going out with extraneous info/code? attached. I just want to get off the beta path and back to normal path. Can anyone help me?

Matt
Matt
  • Moderator
  • Top 10 Contributor
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Perhaps you could expand on the issues. I understand you "just want to go back" as it were, but if there is a problem with the version to be released on the 28th. It would be good to determine exactly what it is now before potentially millions get hit by the same thing.

BTW going back is not for the feint hearted. I no longer do it myself unless there is positively no alternative. Just too much is usually lost in the process.