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emails not sending

  • 4 replies
  • 1 has this problem
  • 20 views
  • Last reply by jean72

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Sending of message failed. Unable to authenticate to Outgoing server (SMTP) smtp.kingharald.co.uk. Please check password and verify the Authentication method in Account settings/Outgoing server (SMTP). Emails work ok for a while, then I get a few days of this error message and then it seems to fix itself. It's not working just now. How do I fix this?

Sending of message failed. Unable to authenticate to Outgoing server (SMTP) smtp.kingharald.co.uk. Please check password and verify the Authentication method in Account settings/Outgoing server (SMTP). Emails work ok for a while, then I get a few days of this error message and then it seems to fix itself. It's not working just now. How do I fix this?

All Replies (4)

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What email server are you using? It sounds more like their side is having receiving and sending emails. Firefox is just a Browser and has no control what the email provider does.

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I'm using Thunderbird. I'm thinking to change to Outlook. Hopefully that will solve any problems?

Helpful?

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It's a their email server that is the issue. You need to contact them about it. Changing to outlook isn't going to fix this.

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Thank you so much for your replies. My emails still not fixed. I would like to phone them but there are no contact details.

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