Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email relationship of laptop to desk PC.

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by david

more options

I used to be able to turn off my laptop for weeks at a time and when I turned it back on, it would download only the email messages that came in after it was turned on. Now it downloads every message that came during the time it was off even when I have received, opened, responded, deleted them on my desktop PC. This results in thousands of messages on my laptop that have to be deleted. How can I reset this?

I used to be able to turn off my laptop for weeks at a time and when I turned it back on, it would download only the email messages that came in after it was turned on. Now it downloads every message that came during the time it was off even when I have received, opened, responded, deleted them on my desktop PC. This results in thousands of messages on my laptop that have to be deleted. How can I reset this?

All Replies (4)

more options

You might investigate settings on desktop PC. Is it an IMAP account? If POP, do your settings at tools>account settings>server set to leave messages online?

more options

Greetings, David It is POP. The current setting is "leave messages on server" for 15 days. Does the problem go away if I make it zero days? Does "leave message on server" = leave messages online? If I make it zero days, are there other consequences I should know about? Thanks for your thoughts.

more options

Yes, that is the issue. By leaving online, the messages are there to be downloaded again.

more options

Just uncheck 'leave messages on server'