Cannot connect to any BBC site using Firefox, can on Opera
Explain what you have done to prevent me accessing BBC, give me a fix.
All Replies (4)
Please explain the problem in detail. What happens? What is/are the exact error message(s) ?
Make sure you are not blocking content.
Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}
A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?
https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop also see https://blog.mozilla.org/security/2021/03/23/introducing-smartblock/
https://support.mozilla.org/en-US/kb/smartblock-enhanced-tracking-protection
Many site issues can be caused by corrupt cookies or cache.
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- How to clear the Firefox cache {web link}
Hi Fredm Thanks for responding. I'm using FFox + Duckduckgo as Search Engine / safe browser. Have run FFox in safe mode the effect is the same. On selecting any BBS site and pressing Enter nothing happens but the moving dots top left indicate FFox is trying to connect...after perhaps a minute up comes the 'site is unavailable or busy notice. Opera and Google browsers connect immediately. This stated about a week back.
Regards,
Terry
There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.
https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can
https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites
https://support.mozilla.org/en-US/kb/secure-connection-failed-firefox-did-not-connect
https://support.mozilla.org/en-US/kb/websites-dont-load-troubleshoot-and-fix-errors
I can load the BBC home page. Can you provide a particular url which you can't load?