Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Buggy version 92

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by JT

more options

Recent version 92 update has been very buggy.

It has turned most of the desktop icons blank.

It keeps giving me error messages. (such as: ”Secure connection failed” and “PR_END_OF_FILE_ERROR”

These can be worked around by going to the firefox icon pinned to the taskbar and/or “restarting firefox”. Note: these are all temporary “solutions”.

“customizing toolbar” doesn’t seem to be permanent (have to keep redoing it)

Outlook (hotmail) keeps opening to “junkmail” instead of “inbox” as it should.

Trying the advice on your website seems to wipe out most of my saved passwords; forcing me to constantly reentering passwords when I click on the appropriate icon. WHAT A HASSLE.

None of suggestions seem to fix the problems (especially the blank icons).

Do I need to update to “93” It says I’m “up to date” with 92  ???

Please advise. Thank you.

Recent version 92 update has been very buggy. It has turned most of the desktop icons blank. It keeps giving me error messages. (such as: ”Secure connection failed” and “PR_END_OF_FILE_ERROR” These can be worked around by going to the firefox icon pinned to the taskbar and/or “restarting firefox”. Note: these are all temporary “solutions”. “customizing toolbar” doesn’t seem to be permanent (have to keep redoing it) Outlook (hotmail) keeps opening to “junkmail” instead of “inbox” as it should. Trying the advice on your website seems to wipe out most of my saved passwords; forcing me to constantly reentering passwords when I click on the appropriate icon. WHAT A HASSLE. None of suggestions seem to fix the problems (especially the blank icons). Do I need to update to “93” It says I’m “up to date” with 92 ??? Please advise. Thank you.

All Replies (4)

more options

Web search: https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup. https://www.ssllabs.com/ssltest/viewMyClient.html

more options

To check what is the currently available version of Firefox, use this link; https://www.mozilla.org/en-US/firefox/releasenotes/

Note: Sometimes the newer updated versions are sent out to selected areas first.

more options

Note that you posted with a Firefox 93.0 user agent on Windows 10 according to the System Details list next to the question, so you may already have updated.

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:93.0) Gecko/20100101 Firefox/93.0
more options

You're right, it must have updated on it's own to 93. But it doesn't seem to fix any of the problems. ??