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Cannot Surf Web on Firefox

  • 4 replies
  • 1 has this problem
  • 10 views
  • Last reply by AliceWyman

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Recently I have been unable to surf the web on my Firefox Browser. I have tried uninstalling and reinstalling it a few time to no avail. I have checked my Firewall settings and Firefox is not blocked. I know other browsers work as I am sending this through Edge.

I checked my event viewer and found that Firefox was being denied access (see attached pic). Any suggestions to get this resolved would be welcome.

Attached screenshots

Chosen solution

so... it works now. In-between my post and now, I repaired Microsoft Visual C++ 2015-2019 Redistributable, both x64 and x86. I have no idea why this worked.

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Does Firefox start and display a normal user interface, but gives you errors like server not found? What are the symptoms?

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Chosen Solution

so... it works now. In-between my post and now, I repaired Microsoft Visual C++ 2015-2019 Redistributable, both x64 and x86. I have no idea why this worked.

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Good to hear. It seems that some software installers and uninstallers can remove or modify files that are vital to Firefox, which is bizarre and annoying, but you found the solution.

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If you're interested, here's the bug report with more detail and why your solution works: Bug 1624546 Opened 2020-03-24 05:18 EDT Updated 2021-07-15 14:17 EDT Include vcruntime140_1.dll for VS2019 16.5 x64 from the redist directory in the package

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