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Secure site login issues

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  • 1 has this problem
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  • Last reply by FredMcD

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I have a problem logging in to some secure sites in FF, Chrome no problem. I get kicked back to the log in page on the Social Security site as well as some banks and credit cards. A few other sites don't function properly. What gives? FF is supposed to be one of the major browsers. Why so many problems?

I have a problem logging in to some secure sites in FF, Chrome no problem. I get kicked back to the log in page on the Social Security site as well as some banks and credit cards. A few other sites don't function properly. What gives? FF is supposed to be one of the major browsers. Why so many problems?

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Make sure you are not blocking content.

Diagnose Firefox issues using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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