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Firefox Developer edition

  • 1 reply
  • 1 has this problem
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  • Last reply by FredMcD

gomez.me
gomez.me
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My Firefox Developer Edition crashed. The menu disappeared all of a sudden and I can't get to any websites now. I tried removing everything FF related on my Macbook Pro and then downloading again and it still looks like the screen shot included here. Nothing going on at the top anymore and it looks like it's 'applying update' but this never ends.

Any ideas what might be the cause of this? And what I can try to fix it?

This seemed to all happen at the same time I was working on a GoDaddy managed WordPress website - while pushing my staging site to the production site. GoDaddy said their system software was being updated but that shouldn't affect a browser.

Thank you for any info you can give!

My Firefox Developer Edition crashed. The menu disappeared all of a sudden and I can't get to any websites now. I tried removing everything FF related on my Macbook Pro and then downloading again and it still looks like the screen shot included here. Nothing going on at the top anymore and it looks like it's 'applying update' but this never ends. Any ideas what might be the cause of this? And what I can try to fix it? This seemed to all happen at the same time I was working on a GoDaddy managed WordPress website - while pushing my staging site to the production site. GoDaddy said their system software was being updated but that shouldn't affect a browser. Thank you for any info you can give!
Attached screenshots

All Replies (1)

FredMcD
FredMcD
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In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

Please, Do not post a screenshot ! !

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support