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Can not logg in to my account

  • 1 reply
  • 1 has this problem
  • 3 views
  • Last reply by FredMcD

user3534554
user3534554
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Hello,I need help to log into my account I can come in one way but just temporary and everything I have opened for example BankID it will disappear until next start of the computer. Thanks for help Thomas Tyrenhag

Hello,I need help to log into my account I can come in one way but just temporary and everything I have opened for example BankID it will disappear until next start of the computer. Thanks for help Thomas Tyrenhag

All Replies (1)

FredMcD
FredMcD
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Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}