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Unable to receive or sent email after updating to latest Thunderbird version

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  • Last reply by Matt

besterinc
besterinc
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Greetings, After having updated to the latest version of Thunderbird I now find that I am unable to either send or receive email from any of my four email accounts. While attempting to download email, the bottom left corner message records "Connecting to pop.aol.com…" and a window opens in the right-hand corner "Connection to server pop.aol.com was reset." I am unable to progress beyond this point. I have not manually changed any settings from what they were before installing the latest Thunderbird version. Can anyone help me to correct this problem? Thank you.

Greetings, After having updated to the latest version of Thunderbird I now find that I am unable to either send or receive email from any of my four email accounts. While attempting to download email, the bottom left corner message records "Connecting to pop.aol.com…" and a window opens in the right-hand corner "Connection to server pop.aol.com was reset." I am unable to progress beyond this point. I have not manually changed any settings from what they were before installing the latest Thunderbird version. Can anyone help me to correct this problem? Thank you.

All Replies (1)

Matt
Matt
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There is an article about sending mail https://support.mozilla.org/en-US/kb/cannot-send-messages

Historically when I have had issues with connections being reset it was either a poor internet connection, or my anti virus was flaky.