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video playback

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  • 1 has this problem
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  • Last reply by FredMcD

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good morning I have inserted a video on my blog and firefox does not play it I have tried different formats .avi .webm .mp4 but nothing, on the contrary on the other browsers it can be seen very well. Firefox is updated to the latest version

Do you have a solution? Thanks for your attention

good morning I have inserted a video on my blog and firefox does not play it I have tried different formats .avi .webm .mp4 but nothing, on the contrary on the other browsers it can be seen very well. Firefox is updated to the latest version Do you have a solution? Thanks for your attention

All Replies (1)

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Please provide a public link (no password) that we can check out. No Personal Information Please !


Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop


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