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Compatibility Issues

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  • 1 has this problem
  • 15 views
  • Last reply by TyDraniu

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Greetings, After not having had access to my home computer for quite a while between the 1st week of February and the end of May, I didnt have a chance to use Firefox ( necesary to have access to my account at Eastman Credit Union as Google Chrome is not supported) i had my eldest son (who lives in the US) to manage my account while I was ouf of commission and keep me up on all the operations conducted on my behalf. But to make a long story short, when i finally was able to use my desktop PC, I was surprised to discovver that theperson who did its maintenance, he "downgraded" my version of Windows7 Ultimate from the 64 bits version -which worked fine- to the 32 bits one. And ... surprise!!- i could not connect to my bank site. I therefore strongly suspect that version is not supported by Firefox. Thus my request for help from any person who would be willing to confirm ot infirm my doubts .. Needless to say, any and help and / or suggestions on how to resolve that issue would be most welcome and I thank you for it in advance Regards from France Pierre GOSSET pgosset5@gmil.com

Greetings, After not having had access to my home computer for quite a while between the 1st week of February and the end of May, I didnt have a chance to use Firefox ( necesary to have access to my account at Eastman Credit Union as Google Chrome is not supported) i had my eldest son (who lives in the US) to manage my account while I was ouf of commission and keep me up on all the operations conducted on my behalf. But to make a long story short, when i finally was able to use my desktop PC, I was surprised to discovver that theperson who did its maintenance, he "downgraded" my version of Windows7 Ultimate from the 64 bits version -which worked fine- to the 32 bits one. And ... surprise!!- i could not connect to my bank site. I therefore strongly suspect that version is not supported by Firefox. Thus my request for help from any person who would be willing to confirm ot infirm my doubts .. Needless to say, any and help and / or suggestions on how to resolve that issue would be most welcome and I thank you for it in advance Regards from France Pierre GOSSET pgosset5@gmil.com

Chosen solution

Windows 7 32bit is supported by Firefox. Of course it needs a different installer than a 64bit version.

You can download it here: https://www.mozilla.org/firefox/all/

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Chosen Solution

Windows 7 32bit is supported by Firefox. Of course it needs a different installer than a 64bit version.

You can download it here: https://www.mozilla.org/firefox/all/