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Images in Email not displaying

  • 2 replies
  • 1 has this problem
  • 5 views
  • Last reply by FredMcD

tek360
tek360
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I don't know whether this is caused by FF or Hotmail so I am asking both parties. I get email from stores like DSW or Talbot's and none of the images or verbiage appears in the email so I have to click to display it online rather than read the email in my email box. All I see is a blank email but it is clickable. It is very annoying. I have no idea why this is happening but it only started within the past week. Thank you if you have any ideas about this.

I don't know whether this is caused by FF or Hotmail so I am asking both parties. I get email from stores like DSW or Talbot's and none of the images or verbiage appears in the email so I have to click to display it online rather than read the email in my email box. All I see is a blank email but it is clickable. It is very annoying. I have no idea why this is happening but it only started within the past week. Thank you if you have any ideas about this.

All Replies (2)

tek360
tek360 Question owner
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I got a notice that Hotmail is aware of this issue. I imagine it's not a FF issue so you are off the hook for this unless you know something.

This is what they are "investigating":

Images not visible in emails [INVESTIGATING]

Last updated: 13 August 2020

ISSUE

We are aware of an issue where some customers cannot see images or pictures in their emails, or they are corrupted.

We are currently investigating and apologize for the inconvenience.

WORKAROUND

Ask the sender to resend the picture as an attachment.

FredMcD
FredMcD
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I use Thunderbird for my e-mails. I have not had that issue. https://www.mozilla.org/en-US/thunderbird/