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after win 10 update Firefox cannot access any websites

  • 3 replies
  • 2 have this problem
  • 15 views
  • Last reply by rp108

rp108
rp108
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Hi,

Win 10 Latest update. FF 78.0.1 64 bit

After Win 10 update, Firefox cannot access any web sites. -- from command line window I can ping many different websites and servers, including yahoo.com -- I did FF Refresh -- ensured Windows Firewall allows Firefox -- ensured that Firefox is default browser -- uninstalled FF -- got fresh install pgm from another computer via a memory stick. -- rebooted Win 10 -- installed fresh FF pgm

So far nothing has worked.

When I attempt to connect to any website I get Error "the connection has timed out"

Thank you.

Please note, the machine I am posting this on is not the problem machine.

Hi, Win 10 Latest update. FF 78.0.1 64 bit After Win 10 update, Firefox cannot access any web sites. -- from command line window I can ping many different websites and servers, including yahoo.com -- I did FF Refresh -- ensured Windows Firewall allows Firefox -- ensured that Firefox is default browser -- uninstalled FF -- got fresh install pgm from another computer via a memory stick. -- rebooted Win 10 -- installed fresh FF pgm So far nothing has worked. When I attempt to connect to any website I get Error "the connection has timed out" Thank you. Please note, the machine I am posting this on is not the problem machine.

Chosen solution

hello

rp108..

follow the steps and instruction you can use easily yahoo.com

Clear all cookies, site data and cache

  • Click the ≡ menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear

goto safe mode:

  • Click the ≡ menu button.
  • Click new private window
  • .
  • or (ctrl+shift+P)

i hope resolved your problem then reply back to me .

thank you!

Read this answer in context 👍 1

All Replies (3)

ARMAN KHAN
ARMAN KHAN
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Chosen Solution

hello

rp108..

follow the steps and instruction you can use easily yahoo.com

Clear all cookies, site data and cache

  • Click the ≡ menu button. and select Options.
  • Select the Privacy & Security panel and go to the Cookies and Site Data section.
  • Click the Clear Data… button. The Clear Data dialog will appear. ...
  • Click Clear

goto safe mode:

  • Click the ≡ menu button.
  • Click new private window
  • .
  • or (ctrl+shift+P)

i hope resolved your problem then reply back to me .

thank you!

FredMcD
FredMcD
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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean

rp108
rp108 Question owner
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Hi Arman Kahn and Fred McD,

Thank you so much for your response, for your insights and advice.

It is working now.

Have a great day.

Best regards, rp108