Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email account automatically sign off

  • 3 replies
  • 1 has this problem
  • Last reply by buzzartist

more options

I was signed off so frequently recently and have to sign in even I choice to stay sign in for weeks. Why and any solutions?

All Replies (3)

more options

Are you clearing cookies as Firefox is shut down?
Some 'security' applications mess with Firefox and do the clearing automatically, so you may need to check the setting in that application to see if if is enabled.

There are 'special' cookies that retain the the "remember me function that a web site will send to Firefox when the user has that feature selected on the web site's server.

more options

I delete cookies thru IO once a white, but it hadn't happen like this before.

more options

I had this problem, too. I ran the "free up disk space" utility under the Security options in Control Panel and it fixed it (although I still have to sign in at the start of a new boot-up session). I'm guessing that some cookie or file in Firefox was corrupted and this cleaned it out.