Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

BT Mail

andy.veitch
andy.veitch
more options

When I try and log into BT Mail it comes back with invalid password. The password is saved. This only started happening today (22/5/2020) - its been working perfectly up to now. I did not want to change my password and experimented with my other access methods - IOS on my Ipad and Iphone works perfectly, likewise if I entered via Safari works fine only Firefox comes back with the block - what has changed. I have tried entering the password manually and cleared all cache but still no joy ? //Andy

When I try and log into BT Mail it comes back with invalid password. The password is saved. This only started happening today (22/5/2020) - its been working perfectly up to now. I did not want to change my password and experimented with my other access methods - IOS on my Ipad and Iphone works perfectly, likewise if I entered via Safari works fine only Firefox comes back with the block - what has changed. I have tried entering the password manually and cleared all cache but still no joy ? //Andy

All Replies (1)

Ankit Kumar
Ankit Kumar
more options

hello Andy.veitch

There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connections and send their own certificate.

http://www.ehow.com/how_11385212_troubleshoot-reset-connection-firefox.html

https://support.mozilla.org/en-US/kb/server-not-found-connection-problem

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can