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Firefox crashes - imposible start it .

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bp-8ec9d503-3a79-4b50-84a8-a9bc70191028 bp-0a4739d0-a4f2-49ff-8927-a84160191028

Firefox does not work, it closes again and again, when I start it

I have already tried, in safe mode and updating it. Even restoring it, everything,...

bp-8ec9d503-3a79-4b50-84a8-a9bc70191028 bp-0a4739d0-a4f2-49ff-8927-a84160191028 Firefox does not work, it closes again and again, when I start it I have already tried, in safe mode and updating it. Even restoring it, everything,...

Chosen solution

You can check in Font Book for issues with fonts like corrupted and duplicate fonts.

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_12_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.120 Safari/537.36

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FredMcD
  • Top 10 Contributor
4269 solutions 59846 answers

Product Firefox Release Channel release Version 69.0.3 Build ID 20191009172106 (2019-10-09) OS OS X 10.12 OS Version 10.12.6 16G2016

bp-8ec9d503-3a79-4b50-84a8-a9bc70191028 Signature: TMetricsTableContext::GetRawMetrics

Crash Reason EXC_BAD_ACCESS / KERN_MEMORY_ERROR

Uptime 8 seconds +++++++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 70.0 Build ID 20191016161957 (2019-10-16)

bp-0a4739d0-a4f2-49ff-8927-a84160191028 Signature: TMetricsTableContext::GetRawMetrics

Uptime 10 seconds

Crash Reason EXC_BAD_ACCESS / KERN_MEMORY_ERROR

Product Firefox Release Channel release Version 69.0.3 Build ID 20191009172106 (2019-10-09) OS OS X 10.12 OS Version 10.12.6 16G2016 bp-8ec9d503-3a79-4b50-84a8-a9bc70191028 Signature: TMetricsTableContext::GetRawMetrics Crash Reason EXC_BAD_ACCESS / KERN_MEMORY_ERROR Uptime 8 seconds +++++++++++++++++++++++++++++++++++++++++++++++++++ Product Firefox Release Channel release Version 70.0 Build ID 20191016161957 (2019-10-16) bp-0a4739d0-a4f2-49ff-8927-a84160191028 Signature: TMetricsTableContext::GetRawMetrics Uptime 10 seconds Crash Reason EXC_BAD_ACCESS / KERN_MEMORY_ERROR
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FredMcD
  • Top 10 Contributor
4269 solutions 59846 answers
[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up
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cor-el
  • Top 10 Contributor
  • Moderator
17571 solutions 158915 answers

Chosen Solution

You can check in Font Book for issues with fonts like corrupted and duplicate fonts.

You can check in Font Book for issues with fonts like corrupted and duplicate fonts.
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Question owner

''FredMcD [[#answer-1261938|said]]'' <blockquote> [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there? https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix https://support.mozilla.org/en-US/kb/firefox-uses-too-much-memory-ram https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding https://support.mozilla.org/en-US/kb/firefox-takes-long-time-start-up </blockquote> As I said before, I still have the same problem
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cor-el said

You can check in Font Book for issues with fonts like corrupted and duplicate fonts.

Thank you

It works

''cor-el [[#answer-1261943|said]]'' <blockquote> You can check in Font Book for issues with fonts like corrupted and duplicate fonts. </blockquote> Thank you It works
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