Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My other mailbox will receive mail from Mozilla, but this mailbox is no longer using Mozilla's service. How can I cancel it?

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by MCBS

more options

My other mailbox will receive mail from Mozilla, but this mailbox is no longer using Mozilla's service. How can I cancel it? I can't log in to Mozilla using that email. So there's no way to cancel Mozilla's subscription to that mailbox.

My other mailbox will receive mail from Mozilla, but this mailbox is no longer using Mozilla's service. How can I cancel it? I can't log in to Mozilla using that email. So there's no way to cancel Mozilla's subscription to that mailbox.

All Replies (2)

more options

This page says

This email address is not in our system. Please double check your address or subscribe to our newsletters.


I still received an email from this address today.

Firefox <Mozilla@e.mozilla.org> Keep your passwords secure and portable

You're receiving this email because XXX@qq.com has a Firefox account and is subscribed to Firefox Account Tips.

You can log in to unsubscribe or manage your communication preferences at any time.

Manage your Firefox account settings by visiting your account page.

but This email address is not in our system. 。。。