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PR_CONNECT_RESET_ERROR for google, facebook, youtube...

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Hi everyone,

on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc.

Other websites like ebay, amazon or tripadvisor work. The problem also occurs with Chrome and IE.

I have checked date and time, run all troubleshooting programs, restarted router and laptop, cleared cache and cookies and deactivated the windows defender firewall. I have no other security software installed.

Now I am all out of ideas. Can anyone help?

Thanks Kim

Hi everyone, on my Dell laptop I suddenly started getting a PR_CONNECT_RESET_ERROR a few days ago when trying to access websites like google, facebook, youtube etc. Other websites like ebay, amazon or tripadvisor work. The problem also occurs with Chrome and IE. I have checked date and time, run all troubleshooting programs, restarted router and laptop, cleared cache and cookies and deactivated the windows defender firewall. I have no other security software installed. Now I am all out of ideas. Can anyone help? Thanks Kim
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  • User Agent: Mozilla/5.0 (Linux; Android 8.0.0; S41) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/77.0.3865.73 Mobile Safari/537.36

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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

In case you decide to post a question on the Microsoft support forum :

Maybe give them a link to this thread - that way they'll know what you have already tried, and it will save both you and the contributor(s) there some time ....

Might be worth a try - nothing that's been suggested here so far has solved this mystery ......

In case you decide to post a question on the Microsoft support forum : Maybe give them a link to this thread - that way they'll know what you have already tried, and it will save both you and the contributor(s) there some time .... Might be worth a try - nothing that's been suggested here so far has solved this mystery ......
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Question owner

Will do, thank you!

Will do, thank you!
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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

a2723816 said

Will do, thank you!

Keep us posted, will you please  ?

''a2723816 [[#answer-1252244|said]]'' <blockquote> Will do, thank you! </blockquote> Keep us posted, will you please ?
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Question owner

I may just end up taking it to a service place some time this week...

I may just end up taking it to a service place some time this week...
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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

a2723816 said

I may just end up taking it to a service place some time this week...

Sounds like a good idea  !

Earlier I even came close to suggest this :

https://www.dell.com/support/home/us/en/04

''a2723816 [[#answer-1252361|said]]'' <blockquote> I may just end up taking it to a service place some time this week... </blockquote> Sounds like a good idea ! Earlier I even came close to suggest this : https://www.dell.com/support/home/us/en/04
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Question owner

I tried another laptop today and it worked perfectly, so at least I now know it's not the router...

I tried another laptop today and it worked perfectly, so at least I now know it's not the router...
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McCoy
  • Top 10 Contributor
534 solutions 5035 answers

a2723816 said

I tried another laptop today and it worked perfectly, so at least I now know it's not the router...

This makes your previous post sound better and better .....

''a2723816 [[#answer-1252753|said]]'' <blockquote> I tried another laptop today and it worked perfectly, so at least I now know it's not the router... </blockquote> This makes your previous post sound better and better .....
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