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Why can't the user log in to Mozilla Support with the Firefox Sync Account?

Posted

I have a Sync account that I'm logged in right now inside the browser. I wanted to answer some questions on the forum but unfortunately it didn't accept my log in info so I had to make a new account

I have a Sync account that I'm logged in right now inside the browser. I wanted to answer some questions on the forum but unfortunately it didn't accept my log in info so I had to make a new account
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:60.0) Gecko/20100101 Firefox/60.0

More Information

philipp
  • Top 25 Contributor
  • Moderator
5306 solutions 23424 answers

Chosen Solution

hi, this is about to change very soon: https://blog.mozilla.org/sumo/2019/05/10/sumo-firefox-accounts-integration/
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