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yahoo email signature is rendering with html borders using mozilla

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I have been using an email signature generator product for my small business. I had been using Classic yahoo email with no issue. Now Yahoo is forcing users to the New Yahoo email. My email signature is now rendering with html borders. After cursing Yahoo for several weeks now, the vendor suggested trying a different browser, and to my surprise, it renders just fine.

This is is a showstopper for me. I cant be sending out emails with a goofy looking signature. And now I have to take back all of the curses I placed on Yahoo.

For whatever reason, I was not able to get the image to upload. The email snip I had sent to the vendor can be found at http://i65.tinypic.com/2j2f5ky.jpg.

Any ideas?

Mike

I have been using an email signature generator product for my small business. I had been using Classic yahoo email with no issue. Now Yahoo is forcing users to the New Yahoo email. My email signature is now rendering with html borders. After cursing Yahoo for several weeks now, the vendor suggested trying a different browser, and to my surprise, it renders just fine. This is is a showstopper for me. I cant be sending out emails with a goofy looking signature. And now I have to take back all of the curses I placed on Yahoo. For whatever reason, I was not able to get the image to upload. The email snip I had sent to the vendor can be found at http://i65.tinypic.com/2j2f5ky.jpg. Any ideas? Mike

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WestEnd 60 solutions 5387 answers

So what does the screenshot for the other browser look like? Since this is a private login unless someone else can do the same problem this will be hard to diagnosis the cause of the problem.

So what does the screenshot for the other browser look like? Since this is a private login unless someone else can do the same problem this will be hard to diagnosis the cause of the problem.

Question owner

As I stated in the original email, the other browsers do not render the html table borders. So it looks like the screenshot, just pretend the borders are not there.

You can reproduce - the screenshot I provided was created from https://mysignature.io/

It takes about a minute to create an email sig. Follow the directions, copy the generated sig, and copy into the new yahoo email (it works fine on classic yahoo email) on firefox. Then do the same with another browser, such as Chrome.

When I emailed the sig generator about the issue I was having, they were able to reproduce it also, so I know it is not the sig vendor (the same issue occurs with other sig generators), and it is Mozilla specific.

I would think that any html table you were to create (make sure the borders are zero) would do the same.

PS - I did look at the html generated by the sig generators - the borders are set at zero...

As I stated in the original email, the other browsers do not render the html table borders. So it looks like the screenshot, just pretend the borders are not there. You can reproduce - the screenshot I provided was created from https://mysignature.io/ It takes about a minute to create an email sig. Follow the directions, copy the generated sig, and copy into the new yahoo email (it works fine on classic yahoo email) on firefox. Then do the same with another browser, such as Chrome. When I emailed the sig generator about the issue I was having, they were able to reproduce it also, so I know it is not the sig vendor (the same issue occurs with other sig generators), and it is Mozilla specific. I would think that any html table you were to create (make sure the borders are zero) would do the same. PS - I did look at the html generated by the sig generators - the borders are set at zero...
WestEnd 60 solutions 5387 answers

I can't pretend to see what something looks like if there isn't a reference point for a working screenshot. The user has to provide screenshot of the error and correct screenshot so others can see. Since that is a login email asking others to see something they can't replicate doesn't help.

I can't pretend to see what something looks like if there isn't a reference point for a working screenshot. The user has to provide screenshot of the error and correct screenshot so others can see. Since that is a login email asking others to see something they can't replicate doesn't help.
cor-el
  • Top 10 Contributor
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17580 solutions 159070 answers
What code is used for this signature? Is that some table code ? *https://developer.mozilla.org/en-US/Tools/Page_Inspector *https://developer.mozilla.org/en-US/Tools/Page_Inspector/UI_Tour

Question owner

WestEnd - I attached two different images. The really ugly stupid one with all of the borders visible is from Mozilla. The nice clean one is from chrome. Which one do you prefer?

The same exact identical html was used for both - nothing changed, meaning the same code was presented to both Mozilla and Chrome.

I provided you with the image previously as well as the means to reproduce the issue.

WestEnd - I attached two different images. The really ugly stupid one with all of the borders visible is from Mozilla. The nice clean one is from chrome. Which one do you prefer? The same exact identical html was used for both - nothing changed, meaning the same code was presented to both Mozilla and Chrome. I provided you with the image previously as well as the means to reproduce the issue.

Question owner

cor-el. Yes, it is HTML. I provided above how to reproduce the issue. Easier for you to reproduce that for me to dump the html.

cor-el. Yes, it is HTML. I provided above how to reproduce the issue. Easier for you to reproduce that for me to dump the html.