X
Tap here to go to the mobile version of the site.

Support Forum

I went to a website to download a a document I need for this year's tax return. I copied the document to my computer only to find that it is blank. Why?

Posted

The document contains the Real Estate Taxes I paid for 2018. For some reason, when I copy this document to my desktop, It becomes completely blank. What do I need to do to fix this so I can get the document printed?

The document contains the Real Estate Taxes I paid for 2018. For some reason, when I copy this document to my desktop, It becomes completely blank. What do I need to do to fix this so I can get the document printed?

Chosen solution

I finally found out that I needed to add adobe acrobat. After that I was able to view all the documents.

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Shockwave Flash 28.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:66.0) Gecko/20100101 Firefox/66.0

More Information

WestEnd
  • Top 25 Contributor
62 solutions 5373 answers

Helpful Reply

You can't copy you either save or download it. So that is part of the problem here.

You can't copy you either save or download it. So that is part of the problem here.

Chosen Solution

I finally found out that I needed to add adobe acrobat. After that I was able to view all the documents.

I finally found out that I needed to add adobe acrobat. After that I was able to view all the documents.
Sam Samart 0 solutions 2 answers

Treemistress said

The document contains the Real Estate Taxes I paid for 2018. For some reason, when I copy this document to my desktop, It becomes completely blank. What do I need to do to fix this so I can get the document printed?
  1. Numbered list item
''Treemistress [[#question-1249023|said]]'' <blockquote> The document contains the Real Estate Taxes I paid for 2018. For some reason, when I copy this document to my desktop, It becomes completely blank. What do I need to do to fix this so I can get the document printed? </blockquote> # Numbered list item
Sam Samart 0 solutions 2 answers
  1. Numbered list item
# Numbered list item