Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Screenshot stopped working -

  • 2 replies
  • 2 have this problem
  • 13 views
  • Last reply by FredMcD

more options

Been using screenshot for some time - great feature - been working up until yesterday Jan 24th - Today - Jan 25th - right click - bring up menu - select screen shot - outline the selected items - hit SAVE - the new page comes up - the scrolling line shows on the screen - then - . . . . nothing . . . . the selected (saved) item should have appeared on the page - but it does not - - Tried several times - restarted Computer - still nothing . . . .

Any ideas ??

Been using screenshot for some time - great feature - been working up until yesterday Jan 24th - Today - Jan 25th - right click - bring up menu - select screen shot - outline the selected items - hit SAVE - the new page comes up - the scrolling line shows on the screen - then - . . . . nothing . . . . the selected (saved) item should have appeared on the page - but it does not - - Tried several times - restarted Computer - still nothing . . . . Any ideas ??

Chosen solution

Hmmmm - Gremlins at work - now several hours later - feature has decided to come alive !! Apparently problem fixed itself !!

Screenshot now working -

Thanks to anyone who might have looked at this .

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

Hmmmm - Gremlins at work - now several hours later - feature has decided to come alive !! Apparently problem fixed itself !!

Screenshot now working -

Thanks to anyone who might have looked at this .

more options

It could have been a corrupt file that was overwritten.

As long as it's working, right? Please flag your last post as Solved Problem so others will know.