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Control + Right Click is Not Working

Posted

Hi there,

I hope you are all doing well.

I am having an issue with a website that I use at my workplace. Specifically, when I hold the "control" button on the keyboard and right click on a text box, a link is supposed to open in a separate window. It works perfectly with Chrome and Explorer, but it won't work with Firefox...at all!

I have tried deleting my cache/history/cookies, disabling add ons and restarting in safe mode, but it is not working at all. I have briefly played with the about:config area, but could not find a specific setting to edit.

Your help would very much be appreciated! Thank you so much!

Hi there, I hope you are all doing well. I am having an issue with a website that I use at my workplace. Specifically, when I hold the "control" button on the keyboard and right click on a text box, a link is supposed to open in a separate window. It works perfectly with Chrome and Explorer, but it won't work with Firefox...at all! I have tried deleting my cache/history/cookies, disabling add ons and restarting in safe mode, but it is not working at all. I have briefly played with the about:config area, but could not find a specific setting to edit. Your help would very much be appreciated! Thank you so much!

Modified by pelugi

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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

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Wesley Branton
  • Top 10 Contributor
553 solutions 4766 answers

If you are trying to open a link in a new tab, the shortcut is Ctrl + Primary Mouse Button. Generally the primary mouse button is the Left Button, unless you have configured your mouse for left-handed use.

If you want to open a link in a new tab, you can also click the middle mouse button instead (it's the scroll wheel between the two buttons) and that will have the same effect.

Alternatively, you can context click (non-primary mouse button; Rightside button, unless you are using left-handed mouse) and select Open link in new tab for the same effect.

If you are trying to open a link in a new tab, the shortcut is Ctrl + Primary Mouse Button. Generally the primary mouse button is the Left Button, unless you have configured your mouse for left-handed use. If you want to open a link in a new tab, you can also click the middle mouse button instead (it's the scroll wheel between the two buttons) and that will have the same effect. Alternatively, you can context click (non-primary mouse button; Rightside button, unless you are using left-handed mouse) and select ''Open link in new tab'' for the same effect.
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Question owner

Sorry that answer is not helpful. For this website right click in the text box while holding the control key opens up a new window. It works perfectly with Chrome and Explorer.

Sorry that answer is not helpful. For this website right click in the text box while holding the control key opens up a new window. It works perfectly with Chrome and Explorer.
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Wesley Branton
  • Top 10 Contributor
553 solutions 4766 answers

What textbox do you click on in order to get this feature to work? I've tried this in Google Chrome and I'm not able to reproduce the desired behaviour.

What textbox do you click on in order to get this feature to work? I've tried this in Google Chrome and I'm not able to reproduce the desired behaviour.

Modified by Wesley Branton

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Question owner

So it’s for a website at my work. The website is an electronic medical software and we enter text in this text box. But if you want to see what was previously written in this text box at past patient visits then you can right click and press control. Then the history of that text box will open in a separate window. Is it possible it’s a Java Script issue?

So it’s for a website at my work. The website is an electronic medical software and we enter text in this text box. But if you want to see what was previously written in this text box at past patient visits then you can right click and press control. Then the history of that text box will open in a separate window. Is it possible it’s a Java Script issue?
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WestEnd
  • Top 25 Contributor
61 solutions 5300 answers

As this is a proprietary login site considering that is something of a electronics medical software most of us won't be able to login to see what is happening. Did you contact the IT department and asked them to look into if was software related?

As this is a proprietary login site considering that is something of a electronics medical software most of us won't be able to login to see what is happening. Did you contact the IT department and asked them to look into if was software related?
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Wesley Branton
  • Top 10 Contributor
553 solutions 4766 answers

It's very likely that it's an issue with the way the website is programmed. Given the confidential nature of proprietary work software, it's unlikely (and not recommended) that you will be able to share anything with us so that we can test.

As WestEnd has already pointed out, your work IT department should be your next step. It's something that they will be able to fix.

It's very likely that it's an issue with the way the website is programmed. Given the confidential nature of proprietary work software, it's unlikely (and not recommended) that you will be able to share anything with us so that we can test. As WestEnd has already pointed out, your work IT department should be your next step. It's something that they will be able to fix.
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Question owner

Yah unfortunately the IT department will not be useful - they will recommend using chrome or explorer while Firefox is my browser of choice.

Yah unfortunately the IT department will not be useful - they will recommend using chrome or explorer while Firefox is my browser of choice.
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Wesley Branton
  • Top 10 Contributor
553 solutions 4766 answers

Yeah, unfortunately a lot of companies aren't willing to invest the resources required to fix an issue. Hoping it gets fixed for you though.

Yeah, unfortunately a lot of companies aren't willing to invest the resources required to fix an issue. Hoping it gets fixed for you though.
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