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why is a website insecure

Posted

Dear Support,

I have a problem with Firefox, version 64. (On version 60, the site works.) I have a broadband account with John Lewis. When I log into the main website, and try to look at my bills I am given a message. This message reads "This website is insecure....",, and a lot more besides. Could you please tell me how I should try to get back access to this part of the website? Other parts of the website work fine. Do I need to contact John Lewis? I have attached a screenshot of what I try to do on the website.

Dear Support, I have a problem with Firefox, version 64. (On version 60, the site works.) I have a broadband account with John Lewis. When I log into the main website, and try to look at my bills I am given a message. This message reads "This website is insecure....",, and a lot more besides. Could you please tell me how I should try to get back access to this part of the website? Other parts of the website work fine. Do I need to contact John Lewis? I have attached a screenshot of what I try to do on the website.
Attached screenshots
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:64.0) Gecko/20100101 Firefox/64.0

More Information

TyDraniu
  • Top 25 Contributor
255 solutions 1415 answers

Chosen Solution

Yes, you should inform them. See: * https://blog.mozilla.org/security/2018/07/30/update-on-the-distrust-of-symantec-tls-certificates/ * https://blog.mozilla.org/security/2018/10/10/delaying-further-symantec-tls-certificate-distrust/
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Question owner

Dear Support,

Thanks very much for your reply. I shall contact them as soon as possible,

Marek

Dear Support, Thanks very much for your reply. I shall contact them as soon as possible, Marek
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