Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Fatal error: Galleria had problems loading theme at /sites/all/libraries/galleria/themes/twelve/galleria.twelve.min.js?1. Please check theme path or load manual

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by cor-el

more options

Windows 10 PC. Firefox version is up to date. I get text saved ok but no graphics in display boxes of saved article Fatal error message in red at top of document. M/B: Gigabyte X299 Gaming 9 CPU: Intel i7-7820X running at 4 GHz Ram: Corsair LPX CMK32GX4M4A2666C16 4 x 8GB Graphics:Gigabyte GTX660 Boot Drive: Samsung 950 Pro 512GB NVMe

Windows 10 PC. Firefox version is up to date. I get text saved ok but no graphics in display boxes of saved article Fatal error message in red at top of document. M/B: Gigabyte X299 Gaming 9 CPU: Intel i7-7820X running at 4 GHz Ram: Corsair LPX CMK32GX4M4A2666C16 4 x 8GB Graphics:Gigabyte GTX660 Boot Drive: Samsung 950 Pro 512GB NVMe

All Replies (2)

more options

I that a Windows folder location? Graphics display issue are a driver problem. firefox is a browser so it has no control over what the GPU software and O/S does.

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • hold down the Shift key and left-click the Reload button
  • press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • press "Command + Shift + R" (Mac)

Clear the Cache and remove the Cookies from websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).

"Remove the Cookies" from websites that cause problems:

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Manage Data

"Clear the Cache":

  • Options/Preferences -> Privacy & Security
    Cookies and Site Data -> Clear Data -> Cached Web Content: Clear

If you use extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) that can block (wanted) content (Adblock Plus, NoScript, Disconnect, Ghostery, Privacy Badger, uBlock Origin) always make sure such extensions do not block (wanted) content.

Firefox shows the shield icon at the left end of the location/address bar in case Content Blocking is blocking content.

  • click the shield icon for more detail and possibly disable the protection

You can check the Web Console about what content is blocked