Can't use stickers on facebook, problem persist only on latest build of Firefox.
Tried reinstalling, adding facebook to exception list on privacy tab, no luck, tried every single thing listed on web. Reseting, clearing cache, removing firefox from comp and cleaning registry, after reinstalling problem still persists.
2 days ago problem started. I can send normal messages and emoticons to someone but if I want to send sticker nothing happens, like I haven't even clicked on it. Other browsers work fine, problem only persists on firefox, and I have same issue on my home and work pc.
All Replies (3)
Many site issues can be caused by corrupt cookies or cache.
- Clear the Cache and
- Remove Cookies
Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.
- Cookies; Delete cookies to remove the information websites have stored on your computer {web link}
- Cache; How to clear the Firefox cache {web link}
If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.
A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?
While you are in safe mode;
Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.
How to disable Hardware Acceleration {web link}
At the end problem solved by itself couple hours ago randomly, I can only imagine its issue between firefox and facebook api, happy its working, but sad there is no clear cause of it.
Gremlins, maybe? As long as the problem is gone. Please flag your last post as Solved Problem so others will know.