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This summer Mozzilla left a message on my firefox to upgrade my operating sys from Windows xp... but I have Win 7 , is this not good enough?

Posted

Firefox takes forever to download pages from all addresses.

Firefox takes forever to download pages from all addresses.

Chosen solution

also make sure that you're not running firefox in xp compatibility mode (right-click the firefox desktop icon and go to properties > compatibility in order to check that).

Read this answer in context 1

Additional System Details

Installed Plug-ins

  • Adobe PDF Plug-In For Firefox and Netscape 19.8.20071
  • Citrix Online App Detector Plugin
  • Google Update
  • Intel web components for Intel® Identity Protection Technology
  • Intel web components updater - Installs and updates the Intel web components
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Next Generation Java Plug-in 11.191.2 for Mozilla browsers
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • Shockwave Flash 31.0 r0
  • thinkorswim loader
  • thinkDesktop configuration loader

Application

  • Firefox 52.9.0
  • User Agent: Mozilla/5.0 (Windows NT 5.1; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0
  • Support URL: https://support.mozilla.org/1/firefox/52.9.0/WINNT/en-US/

Extensions

  • Application Update Service Helper 2.0 (aushelper@mozilla.org)
  • Multi-process staged rollout 1.10 (e10srollout@mozilla.org)
  • Norton Safe Web 3.1.0.9 (nortonsafeweb@symantec.com)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: Intel(R) HD Graphics
  • adapterDescription2:
  • adapterDeviceID: 0x0402
  • adapterDeviceID2:
  • adapterDrivers: igdumdim64 igd10iumd64 igd10iumd64 igdumdim32 igd10iumd32 igd10iumd32
  • adapterDrivers2:
  • adapterRAM: Unknown
  • adapterRAM2:
  • adapterSubsysID: 06111028
  • adapterSubsysID2:
  • adapterVendorID: 0x8086
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 6.2.9200.17568
  • driverDate: 1-29-2014
  • driverDate2:
  • driverVersion: 10.18.10.3412
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
  • info: {u'ApzWheelInput': 1, u'ApzTouchInput': 1, u'AzureFallbackCanvasBackend': u'cairo', u'AzureCanvasAccelerated': 0, u'AzureCanvasBackend': u'direct2d 1.1', u'AzureContentBackend': u'direct2d 1.1'}
  • isGPU2Active: False
  • numAcceleratedWindows: 2
  • numTotalWindows: 2
  • supportsHardwareH264: Yes; Using D3D9 API
  • webgl2Renderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • webglRenderer: Google Inc. -- ANGLE (Intel(R) HD Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
Tyler Downer
  • Top 25 Contributor
  • Moderator
1531 solutions 10677 answers

The user agent is saying that you are using Windows XP, is that the computer you used to post this thread?

If you used a Windows 7 computer to post this question, than you have an error in your user agent. Please follow the steps at How to reset the default user agent on Firefox to reset to the default, and then follow the steps at Update Firefox to the latest release to make sure you have the latest version of Firefox (63.0.1)

The user agent is saying that you are using Windows XP, is that the computer you used to post this thread? If you used a Windows 7 computer to post this question, than you have an error in your user agent. Please follow the steps at [[How to reset the default user agent on Firefox]] to reset to the default, and then follow the steps at [[Update Firefox to the latest version]] to make sure you have the latest version of Firefox (63.0.1)
philipp
  • Top 25 Contributor
  • Moderator
5307 solutions 23427 answers

Chosen Solution

also make sure that you're not running firefox in xp compatibility mode (right-click the firefox desktop icon and go to properties > compatibility in order to check that).

also make sure that you're not running firefox in xp compatibility mode (right-click the firefox desktop icon and go to properties > compatibility in order to check that).
James
  • Moderator
1596 solutions 11250 answers

Your useragent in more system details by post. Mozilla/5.0 (Windows NT 5.1; WOW64; rv:52.0) Gecko/20100101 Firefox/52.0

Since you said Windows 7, the useragent looks like 32-bit Firefox 52.9.0esr being run on 64-bit Windows 7 in Windows XP compatibility mode.

Only the Windows XP Professional x64 Edition can do WOW64.

Your useragent in more system details by post. Mozilla/5.0 (Windows NT 5.1; '''WOW64'''; rv:52.0) Gecko/20100101 Firefox/52.0 Since you said Windows 7, the useragent looks like 32-bit Firefox 52.9.0esr being run on 64-bit Windows 7 in Windows XP compatibility mode. Only the Windows XP Professional x64 Edition can do WOW64.