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Firefox becomes unresponsive after clicking on textboxes in secondary windows such as the print menu and save menu

  • 2 replies
  • 1 has this problem
  • 16 views
  • Last reply by philipp

smsapiro21
smsapiro21
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I am on the latest Firefox (62.0.2) and macOS Mojave. Whenever I open the Firefox print or save menu, or any similar menu, and try to interact with a textbox, the entire browser becomes unresponsive and I have no choice but to force quit. I have used Firefox before but not very recently so I do not know if this is a recent issue or if it has always existed. I do not have any add-ons or themes installed. I tried Firefox 61and the issue still exists. I'm now thinking it could be an issue with my computer. Any help is greatly appreciated, thank you.

I am on the latest Firefox (62.0.2) and macOS Mojave. Whenever I open the Firefox print or save menu, or any similar menu, and try to interact with a textbox, the entire browser becomes unresponsive and I have no choice but to force quit. I have used Firefox before but not very recently so I do not know if this is a recent issue or if it has always existed. I do not have any add-ons or themes installed. I tried Firefox 61and the issue still exists. I'm now thinking it could be an issue with my computer. Any help is greatly appreciated, thank you.

All Replies (2)

philipp
philipp
  • Moderator
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hi, this problem was introduced by the macos mojave update - we're looking into the matter in https://bugzilla.mozilla.org/show_bug.cgi?id=1489785.

philipp
philipp
  • Moderator
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as a followup: mozilla has now released an update to firefox which should fix this problem - Update Firefox to the latest release