Hi so when you Click on the Download Arrow it does not show download Progress and it when completed it does not show the black folder icon. You have gone into Customize and Clicked the Download Arrow to unhide.

https://support.mozilla.org/en-US/kb/where-find-and-manage-downloaded-files-firefox

So no name problems with the folder where you have it set to download to ?

Big time Video Card Driver Error : adapterDescription: Intel(R) HD Graphics Family driverDate: 10-13-2011 direct2DEnabledMessage: [u'blockedMismatchedVersion'] failures: [u'CP+[GFX1-]: Mismatched driver versions between the registry 8.910.0.0 and DLL(s) 8.15.10.2509, reported.', u'[GFX1-]: Attempt to create DrawTarget for invalid surface. Size(440,386) Cairo Status: 1', u'[GFX1-]: Attempt to create DrawTarget for invalid surface.

X's 14 more times .......

u'unavailable' = bad disabled' u'blacklisted

u'HW_COMPOSITING'}, {u'status': u'blacklisted', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_', u'type': u'env'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'unavailable', u'description': u'Direct2D', u'log': [{u'status': u'unavailable', u'message': u'Direct2D requires Direct3D 11 compositing', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'disabled', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'unavailable', u'message': u'D3D11 compositing is disabled', u'type': u'default'}, {u'status': u'disabled', u'message': u'D3D11 compositing is disabled', u'type': u'env'}], u'name': u'D3D11_HW_ANGLE'}, {u'status': u'blacklisted', u'description': u'GPU Process', u'log': [{u'status': u'available', u'type': u'default'}, {u'status': u'blacklisted', u'message': u'#BLOCKLIST_', u'type': u'env'}]

So conclusion is to the Download progress and Downloaded Folder is it can not be shown due to the video card errors not being able to produce/render it. Then see how things work after fixing the above.

Please reinstall your drivers. https://www.intel.com/content/www/us/en/support/detect.html See if there is any WHQL drivers available.

Please let us know if this solved your issue or if need further assistance.

Does the about:downloads page work if you open this page via the location/address bar?

Pkshadow said

Hi so when you Click on the Download Arrow it does not show download Progress and it when completed it does not show the black folder icon. You have gone into Customize and Clicked the Download Arrow to unhide. Ok... so firstly... The Download Arrow is NOT listed in the Customize page.

So no name problems with the folder where you have it set to download to ?

Secondly, No name problems with folder set to download to, which in Options is set to: Always ask you where to save files But makes no difference whatever folder am sent it to.

Does the about:downloads page work if you open this page via the location/address bar?

Yes, but that does not solve the problem, and the fact that it used to always work, and the fact that at download completion, in one click then have the option to open or install the downloaded file, or open the folder.

Please reinstall your drivers. https://www.intel.com/content/www/us/en/support/detect.html See if there is any WHQL drivers available.

Ran the Intel Scan, result: No Further Updates Available No WHQL drivers available

Could you test in Firefox's Safe Mode? In its Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.)

If Firefox is running: You can restart Firefox in Safe Mode using either:

• "3-bar" menu button > "?" Help button > Restart with Add-ons Disabled
• (menu bar) Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement?