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updates from 50 to 56

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Firefox updates from 50.1.0 to 56 and thereby loses all my passwords. What's the problem here? The update is put into "C:\Program Files (x86)\Mozilla Firefox\" path in my window 10 HP computer.

See the added image.

Firefox updates from 50.1.0 to 56 and thereby loses all my passwords. What's the problem here? The update is put into "C:\Program Files (x86)\Mozilla Firefox\" path in my window 10 HP computer. See the added image.
Attached screenshots

Additional System Details

Installed Plug-ins

  • Google Update
  • McAfee MSC FF plugin DLL
  • The plugin allows you to have a better experience with Microsoft SharePoint
  • WildTangent Games App V2 Presence Detector
  • iTunes Detector Plug-in

Application

  • Firefox 50.1.0
  • User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64; rv:50.0) Gecko/20100101 Firefox/50.0
  • Support URL: https://support.mozilla.org/1/firefox/50.1.0/WINNT/en-US/

Extensions

  • AdBlock 3.14.0 (jid1-NIfFY2CA8fy1tg@jetpack)
  • Application Update Service Helper 1.0 (aushelper@mozilla.org)
  • Custom Google Visited Link Color 1.3.0 (custom-link-color@iBoonie)
  • Multi-process staged rollout 1.5 (e10srollout@mozilla.org)
  • Pocket 1.0.5 (firefox@getpocket.com)
  • Web Compat 1.0 (webcompat@mozilla.org)
  • Nuance PDF Convert 2.1 (nuance@pdfconv) (Inactive)
  • Nuance PDF Create 2 (sweb2pdfextension.3@nuance.com) (Inactive)
  • Print Edit 18.4 (printedit@DW-dev) (Inactive)
  • visitedlinkenabler 0.3.0 (jid1-yDnsmkBoiRtgNA@jetpack) (Inactive)

Javascript

  • incrementalGCEnabled: True

Graphics

  • adapterDescription: AMD Radeon(TM) R4 Graphics
  • adapterDescription2:
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  • adapterDrivers2:
  • adapterRAM: 1024
  • adapterRAM2:
  • adapterSubsysID: 00000000
  • adapterSubsysID2:
  • adapterVendorID: 0x1002
  • adapterVendorID2:
  • crashGuards: []
  • currentAudioBackend: wasapi
  • direct2DEnabled: True
  • directWriteEnabled: True
  • directWriteVersion: 10.0.16299.334
  • driverDate: 7-7-2016
  • driverDate2:
  • driverVersion: 16.300.2201.0
  • driverVersion2:
  • featureLog: {u'fallbacks': [], u'features': [{u'status': u'available', u'description': u'Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'HW_COMPOSITING'}, {u'status': u'available', u'description': u'Direct3D11 Compositing', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_COMPOSITING'}, {u'status': u'disabled', u'description': u'Direct3D9 Compositing', u'log': [{u'status': u'disabled', u'message': u'Disabled by default', u'type': u'default'}], u'name': u'D3D9_COMPOSITING'}, {u'status': u'available', u'description': u'Direct2D', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'DIRECT2D'}, {u'status': u'available', u'description': u'Direct3D11 hardware ANGLE', u'log': [{u'status': u'available', u'type': u'default'}], u'name': u'D3D11_HW_ANGLE'}]}
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  • isGPU2Active: False
  • numAcceleratedWindows: 1
  • numTotalWindows: 1
  • supportsHardwareH264: No; Hardware video decoding disabled or blacklisted
  • webgl2Renderer: (no info)
  • webglRenderer: Google Inc. -- ANGLE (AMD Radeon(TM) R4 Graphics Direct3D11 vs_5_0 ps_5_0)
  • windowLayerManagerRemote: True
  • windowLayerManagerType: Direct3D 11

Modified Preferences

Misc

  • User JS: No
  • Accessibility: No
FredMcD
  • Top 10 Contributor
4267 solutions 59839 answers

Chosen Solution

What about the rest of your profile? settings, bookmarks . . . . Look on your desktop. Do you see a folder called; '''Old Firefox?''' https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible

Question owner

slaveboy said

Firefox updates from 50.1.0 to 56 and thereby loses all my passwords. What's the problem here? The update is put into "C:\Program Files (x86)\Mozilla Firefox\" path in my window 10 HP computer. See the added image.
''slaveboy [[#question-1221340|said]]'' <blockquote> Firefox updates from 50.1.0 to 56 and thereby loses all my passwords. What's the problem here? The update is put into "C:\Program Files (x86)\Mozilla Firefox\" path in my window 10 HP computer. See the added image. </blockquote>

Question owner

I thank you for your response! I think the "refresh firefox" really did the trick, because now I even have all my Bookmarks along with all the saved Passwords. It's like magic. I have done a lot of application programming, but I still feel dum!

Sincerely, Friedemann

I thank you for your response! I think the "refresh firefox" really did the trick, because now I even have all my Bookmarks along with all the saved Passwords. It's like magic. I have done a lot of application programming, but I still feel dum! Sincerely, Friedemann
FredMcD
  • Top 10 Contributor
4267 solutions 59839 answers

Helpful Reply

I'm glad we could help.

Suggestion; I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

I'm glad we could help. Suggestion; I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox. Every now and then, open the profile folder and create a '''copy''' of the current profile '''as is''' to another location on your hard drive. This way you will have a backup. If you do this each day, you will not lose much data. This should be done with '''Firefox Closed. ''' Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.

Question owner

Thank you for your additional time, help and good advice.

Of course, nothing, including corrupted files, is the end of the world. And even if it were, I live forever (in a different form).

Sincerely, Friedemann

Thank you for your additional time, help and good advice. Of course, nothing, including corrupted files, is the end of the world. And even if it were, I live forever (in a different form). Sincerely, Friedemann