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I really don't understand how firefox could dump all my saved logins, including passwords. Seriously, this browser is the worst. Unforgivable. Leaving!

  • 2 replies
  • 1 has this problem
  • 8 views
  • Last reply by FredMcD

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All of my saved passwords have been dumped, deleted, gone. NO reason. I've seen others with the same complaint. There is no excuse for this. And it is unforgivable. This browser is a child's toy, not serious about being reliable. IF there is a solution to this problem you have created, if I can get my passwords back, I'd love to know how. But I'll bet there is no solution. I'll bet this ridiculous string of coded incompetence cannot be redeemed.

Have I made myself clear?

All of my saved passwords have been dumped, deleted, gone. NO reason. I've seen others with the same complaint. There is no excuse for this. And it is unforgivable. This browser is a child's toy, not serious about being reliable. IF there is a solution to this problem you have created, if I can get my passwords back, I'd love to know how. But I'll bet there is no solution. I'll bet this ridiculous string of coded incompetence cannot be redeemed. Have I made myself clear?

All Replies (2)

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hello, have you set a master password & which security software are you using?

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Look on your desktop. Do you see a folder called; Old Firefox?

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


Type about:profiles<enter> in the address bar. How many profiles are listed? How many should be there?


In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.