X
Tap here to go to the mobile version of the site.

Support Forum

Desktop notifications tell me I must reset my password for Facebook, yet it works, why the notification?

Posted

The desktop notification as I opened Firefox said I had to change the password for Facebook. I opened Facebook with no problem. So where did this notification come from and where has it gone? Is my Firefox hacked?

The desktop notification as I opened Firefox said I had to change the password for Facebook. I opened Facebook with no problem. So where did this notification come from and where has it gone? Is my Firefox hacked?

Additional System Details

Installed Plug-ins

  • Shockwave Flash 29.0 r0

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:59.0) Gecko/20100101 Firefox/59.0

More Information

FredMcD
  • Top 10 Contributor
4246 solutions 59390 answers

That could be a scam to get your password. Contact Facebook support and ask about it.

That could be a scam to get your password. Contact Facebook support and ask about it.

Question owner

I honestly don’t think it comes from Facebook. I think it has to do with the Firefox add on that does desktop notifications. Anyway to be safe I did contact Facebook but no reply yet. Btw I am also not the only one that got this message. And my Facebook is working just fine without changing passwords.

I honestly don’t think it comes from Facebook. I think it has to do with the Firefox add on that does desktop notifications. Anyway to be safe I did contact Facebook but no reply yet. Btw I am also not the only one that got this message. And my Facebook is working just fine without changing passwords.
jscher2000
  • Top 10 Contributor
8690 solutions 71037 answers

ccarte said

I honestly don’t think it comes from Facebook. I think it has to do with the Firefox add on that does desktop notifications.

Which add-on is that? If there is an add-on that needs to connect to your Facebook account, hmm, do you trust...

Btw I am also not the only one that got this message.

Could you link to other discussions of the notification and/or post a screenshot of it? This article has tips on capturing screenshots: How do I create a screenshot of my problem? Please cut out or blur any sensitive information in the image before attaching it to your reply.

''ccarte [[#answer-1105929|said]]'' <blockquote> I honestly don’t think it comes from Facebook. I think it has to do with the Firefox add on that does desktop notifications.</blockquote> Which add-on is that? If there is an add-on that needs to connect to your Facebook account, hmm, do you trust... <blockquote>Btw I am also not the only one that got this message. </blockquote> Could you link to other discussions of the notification and/or post a screenshot of it? This article has tips on capturing screenshots: [[How do I create a screenshot of my problem?]] Please cut out or blur any sensitive information in the image before attaching it to your reply.